Terms and Conditions

Last updated: 11 June 2026 Effective date: 11 June 2026

These Terms and Conditions (“Terms”) form a legally binding agreement between you (“you”, “your”, or “User”) and Oneswifty LTD (“Oneswifty”, “we”, “us”, or “our”), a company registered in England and Wales. By accessing or using our website at https://oneswifty.com or any of our Services, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, you must not use our Services.

1. About Us

Oneswifty LTD is a company registered in England and Wales. We operate the website https://oneswifty.com and provide the following Services:

  • AI Mock Interview — an AI-powered interview practice tool that generates personalised questions, evaluates answers, and provides feedback
  • Mamastory Library — an augmented reality (AR) storytelling platform for children aged 3-5, intended for use under parental supervision
  • Any other digital services, content, or tools offered through our website

For all inquiries, contact us at: support@oneswifty.com

2. Acceptance of Terms

By using the Services, you confirm that:

  • You are at least 18 years old, OR you are using the Services with the consent and supervision of a parent or legal guardian (for Mamastory Library, all users must be supervised by a parent or guardian);
  • You have read, understood, and agree to be bound by these Terms;
  • You will comply with all applicable laws and regulations;
  • All information you provide to us is accurate, current, and complete.

These Terms apply each time you use our Services. We may update these Terms from time to time (see Section 17). Your continued use after any change constitutes acceptance of the updated Terms.

3. Account and Email-Based Access

Some Services (including the AI Mock Interview) operate on an email-based access system rather than traditional accounts with passwords.

  • You are responsible for the accuracy of the email address you provide and for safeguarding access to that email account.
  • You must not use someone else’s email address, impersonate another person, or share your access with others.
  • We reserve the right to suspend or terminate access to any email-based session at our discretion if we believe it is being misused.
  • If you suspect unauthorised access, contact us immediately at support@oneswifty.com.

4. Purchases, Payments, and Refunds

4.1 Pricing

Prices for our Services are displayed in the relevant section of our website (such as the paywall on the AI Mock Interview page). All prices are inclusive of any applicable taxes unless stated otherwise.

4.2 Payment Processing

All payments are processed by Stripe, a third-party payment processor. By making a payment, you agree to Stripe’s terms and privacy policy. We do not store your full payment card details on our servers.

4.3 Subscription Plans

If you subscribe to a recurring plan (such as the monthly unlimited plan):

  • Your subscription will automatically renew at the end of each billing period unless you cancel beforehand;
  • You will be charged the then-current rate on the renewal date;
  • You can cancel your subscription at any time via the Stripe Customer Portal link provided in your Service area or by contacting support@oneswifty.com;
  • Cancellation takes effect at the end of your current billing period — you will retain access until that date;
  • We do not provide pro-rata refunds for partial billing periods.

4.4 One-Time Purchases

One-time purchases (such as the per-question unlock) grant the access described at the time of purchase and are non-refundable except as required by law.

4.5 Refunds

By making a purchase, you acknowledge that our Services are digital content delivered immediately upon payment, and you expressly waive your statutory right of withdrawal under UK consumer protection regulations.

Notwithstanding the above, we may offer a refund at our sole discretion if:

  • A technical failure on our side prevented you from accessing the Service you paid for;
  • You request a refund within 14 days of purchase and the Service has not been substantially used.

To request a refund, contact us at support@oneswifty.com with your purchase email and details of your request.

4.6 Failed Payments

If a recurring payment fails, we may suspend your access to paid features until payment is successfully processed. Stripe will typically attempt to retry the charge automatically.

5. Use of AI Mock Interview

The AI Mock Interview Service uses artificial intelligence to generate interview questions, evaluate answers, and provide feedback. By using this Service, you acknowledge and agree that:

  • It is for practice purposes only. The Service is designed to help you prepare for real-world interviews, not to replace human professional advice.
  • You provide your CV and job descriptions voluntarily. You confirm that any content you submit (including your CV and job description) is either your own or content you have the right to use.
  • You will not submit content that is illegal, defamatory, infringing, or that contains personal information about third parties without their consent.
  • AI feedback may contain inaccuracies. Scores and suggestions are generated by AI and may not always be accurate. You should not rely on them as your sole source of interview preparation.
  • Sessions may be stored. We store your interview sessions (CV, questions, answers, feedback) on our backend to allow you to resume and to generate your PDF report. See our Privacy Policy for details.

6. Use of Mamastory Library

The Mamastory Library is provided as supplemental educational entertainment for children. By using this Service, the parent or legal guardian (“Parent”) agrees that:

  • All children must be supervised by a Parent or legal guardian while using Mamastory Library. The Service is not designed for unsupervised use by children.
  • The Parent is responsible for determining whether the content is age-appropriate for their child and for monitoring their child’s use of the Service.
  • The Parent provides any required information (including the Parent’s email address) on behalf of their child. The Parent represents that they are at least 18 years old and have the legal authority to consent on behalf of the child.
  • No personal information about children is collected directly from children. Any data we process about a child’s use of the Service is provided by the supervising Parent.
  • Mamastory content is provided for entertainment and educational purposes and does not constitute educational, developmental, or psychological advice.

7. Acceptable Use

When using our Services, you agree not to:

  • Use the Services for any unlawful, fraudulent, or harmful purpose;
  • Submit content that is illegal, defamatory, obscene, infringing, harassing, threatening, or that violates the rights of any third party;
  • Reverse engineer, decompile, disassemble, or attempt to extract the source code of any part of our Services;
  • Use automated means (bots, scrapers, crawlers) to access our Services except for legitimate search engine indexing;
  • Attempt to gain unauthorised access to any portion of our Services, other users’ accounts, or our infrastructure;
  • Interfere with or disrupt the integrity or performance of our Services (for example by submitting excessive requests or attempting denial-of-service attacks);
  • Use our Services to develop a competing product or service;
  • Resell, sublicense, or otherwise commercially exploit our Services without our prior written consent;
  • Misrepresent yourself or your affiliation with any person or organisation.

We reserve the right to suspend or terminate your access to our Services for any breach of this section.

8. Intellectual Property

8.1 Our Content

All content on our website and within our Services — including but not limited to text, graphics, logos, images, audio, video, software, AI-generated content templates, the Sarah and David interviewer portraits, the Oneswifty name and logo, and the overall design — is the property of Oneswifty LTD or its licensors and is protected by UK and international intellectual property laws.

8.2 Limited Licence to You

We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use our Services for your personal, non-commercial use, subject to these Terms.

8.3 Your Content

You retain ownership of any content you submit to our Services (such as your CV, job descriptions, or answers). However, by submitting content you grant us a worldwide, non-exclusive, royalty-free licence to:

  • Process your content to provide the Services to you;
  • Store your content as needed to fulfil our Services;
  • Use anonymised, aggregated data derived from your content to improve our Services and AI models.

You confirm that you have all necessary rights to grant us this licence.

8.4 Feedback

If you provide us with suggestions, feedback, or ideas about our Services, you grant us an unlimited, royalty-free, perpetual licence to use them without obligation to you.

9. AI-Generated Content Disclaimer

You acknowledge and agree that:

  1. The interview questions, feedback, scores, suggestions, and other content generated by our AI Service (“AI Content”) are provided for practice and self-improvement purposes only. They do not constitute professional career, employment, legal, financial, medical, or psychological advice.

  2. We make no representations or guarantees that following our AI’s suggestions will result in any specific employment outcome, job offer, salary increase, promotion, or other professional or personal result.

  3. AI Content may contain inaccuracies, omissions, or limitations inherent to artificial intelligence technology. AI models may produce content that appears confident but is factually incorrect.

  4. You are encouraged to consult qualified human career coaches, recruiters, mentors, or employment professionals for decisions affecting your actual job search or career.

  5. By using our Services you acknowledge that:

    • AI feedback is one tool among many — it is not a substitute for human professional advice;
    • We are not responsible for any decisions you make, employment outcomes you experience, or actions you take based on AI Content;
    • The Services are provided “as is” without warranty of any kind, express or implied, including warranties of accuracy, reliability, or fitness for any particular purpose.

10. Children’s Content Disclaimer (Mamastory Library)

The Mamastory Library is provided as supplemental educational entertainment for children. Stories, characters, and content are for entertainment purposes only and do not constitute educational, developmental, or psychological advice. Parents and guardians retain full responsibility for determining the appropriateness of content for their children and for supervising their children’s use of the Service.

11. Third-Party Services

Our Services rely on third-party services to function, including but not limited to OpenAI (for AI question generation and evaluation), D-ID (for talking-head videos), Stripe (for payments), Render (for hosting), and our website hosting provider.

  • We are not responsible for the operation, availability, or content of these third-party services.
  • Your use of third-party services is subject to their respective terms and privacy policies.
  • We may change, add, or remove third-party services at any time without notice.

If a third-party service experiences an outage that affects our Services, we will use reasonable efforts to restore service but cannot guarantee uninterrupted access.

12. Service Availability

We strive to keep our Services available 24/7, but we do not guarantee uninterrupted access. We may:

  • Take Services offline for maintenance, upgrades, or repairs;
  • Modify, suspend, or discontinue any Service (or any feature) at any time without notice;
  • Impose usage limits to maintain Service quality;
  • Decline service to anyone for any lawful reason.

We will not be liable for any loss or damage arising from temporary unavailability or modification of the Services.

13. Disclaimer of Warranties

To the maximum extent permitted by law:

  • The Services are provided “as is” and “as available” without warranties of any kind, whether express, implied, statutory, or otherwise;
  • We disclaim all implied warranties, including warranties of merchantability, fitness for a particular purpose, non-infringement, and title;
  • We do not warrant that the Services will be uninterrupted, error-free, secure, or free from harmful components;
  • We do not warrant the accuracy, completeness, or reliability of any content (including AI-generated content) provided through the Services.

Some jurisdictions do not allow the exclusion of certain warranties — in such jurisdictions, the above exclusions apply only to the extent permitted by law.

14. Limitation of Liability

To the maximum extent permitted by law:

  • Our total aggregate liability to you for all claims arising out of or related to these Terms or your use of the Services shall not exceed the greater of (a) £100 or (b) the amount you paid us in the 12 months immediately preceding the event giving rise to the claim;
  • We shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages, including but not limited to loss of profits, loss of revenue, loss of data, loss of opportunity, loss of goodwill, or business interruption, whether based on warranty, contract, tort (including negligence), or any other legal theory, even if we have been advised of the possibility of such damages;
  • We are not liable for any employment outcomes, missed opportunities, or career decisions made based on content generated by our AI Services.

Nothing in these Terms limits or excludes our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that cannot be limited or excluded under applicable law.

15. Indemnification

You agree to indemnify, defend, and hold harmless Oneswifty LTD, its officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or related to:

  • Your use of or access to the Services;
  • Your breach of these Terms;
  • Your violation of any third-party right, including any intellectual property or privacy right;
  • Any content you submit to our Services.

16. Termination

16.1 By You

You may stop using the Services at any time. If you have an active subscription, you may cancel it as described in Section 4.3.

16.2 By Us

We may suspend or terminate your access to the Services at any time, with or without notice, for any reason including but not limited to:

  • Breach of these Terms;
  • Suspected fraudulent or unlawful activity;
  • A request from law enforcement or government authority;
  • A discontinuation or material modification of the Services.

16.3 Effect of Termination

Upon termination:

  • Your right to access and use the Services ends immediately;
  • Provisions that by their nature should survive termination will survive (including Sections 8, 9, 10, 14, 15, and 18);
  • We may delete any data associated with your sessions, subject to our Privacy Policy.

17. Changes to These Terms

We may update these Terms from time to time to reflect changes in our Services, our business, or legal requirements.

  • For material changes (such as significant changes to pricing, cancellation policy, or your rights), we will provide at least 30 days’ notice by displaying a notice on our website or by other reasonable means.
  • For non-material changes (such as clarifications, typo fixes, or minor wording updates), we may update the Terms with immediate effect.
  • The following types of changes may take effect immediately upon publication without 30 days’ notice:
    • Security updates required to protect users or our infrastructure;
    • Bug fixes or corrections to errors in the Terms;
    • Changes required by a court order or applicable law.
  • The “Last updated” date at the top of these Terms will always reflect the date of the most recent change.

Your continued use of the Services after any change constitutes your acceptance of the updated Terms. If you do not agree with the changes, you must stop using the Services.

18. Governing Law and Dispute Resolution

18.1 Governing Law

These Terms and any dispute arising out of or in connection with them (whether contractual or non-contractual) shall be governed by and construed in accordance with the laws of England and Wales.

18.2 Jurisdiction

You agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute arising out of or in connection with these Terms or your use of the Services, except that we retain the right to bring proceedings against you for breach of these Terms in your country of residence or any other relevant country.

18.3 Informal Resolution

Before initiating formal legal proceedings, you agree to first contact us at support@oneswifty.com to attempt to resolve the dispute informally. We will do the same. Most disputes can be resolved this way.

19. General Provisions

19.1 Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Oneswifty LTD regarding the Services and supersede any prior agreements.

19.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

19.3 No Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision.

19.4 Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign these Terms at any time without restriction.

19.5 No Third-Party Beneficiaries

These Terms do not create any third-party beneficiary rights.

19.6 Force Majeure

We will not be liable for any failure or delay in performing our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, pandemics, government action, power outages, or third-party service failures.

19.7 Notices

Any notice to us must be sent to support@oneswifty.com. We will send notices to you using the most recent email address you have provided to us, or by posting a notice on our website.

20. Contact Us

If you have questions about these Terms, please contact us:

Oneswifty LTD Email: support@oneswifty.com Website: https://oneswifty.com

Oneswifty LTD is a company registered in England and Wales. These Terms were last reviewed and updated on 11 June 2026.